- This is a step-by-step tutorial on how to integrate Pinwheel for Shopify
- You will need a Username & Password for an active Pinwheel account to continue
- If you have not signed up for Pinwheel, please do so here
Integrating Pinwheel For Shopify
- Login to Shopify
- In the bottom left, click Settings
- Click on the Payments tab
- Under the “Additional/Supported payment methods” section, click the Add payment methods button
- Click on Search by provider
- Type in Pinwheel in to the search and then click Activate
- If Pinwheel does not load, you may use this link
- Click Connect
- (This may sometimes say Manage instead)
- Click Install app
- Click Enable Pinwheel Payment Provider
- Fill in your Pinwheel username and password then click Login
- If you have forgotten your password, you may use the Pinwheel Forgot Password feature
- If you continue to have issues, please reach out at [email protected]
- Check the Cards that you are approved to transact with per your Processing Account
- (Selecting or deselecting these flags will not affect which cards you can accept)
- NOTE: “Test mode” will not work. Transactions will process even if on Test mode
- Click Activate Pinwheel
- Navigate back to your Payments tab
- You will see Pinwheel under the Additional/Supported payment methods section
- You are now ready to accept payments!
- If you require any assistance please reach out to [email protected]
Payment Capture
- Please ensure that Payment Capture in Shopify is set to Automatic
- Shopify > Settings > Payments > Payment Capture > Manage > set to Automatic
Tips & Recommendations
- You can customize your Hosted Payment Page
- For manual transactions, Pinwheel has a Virtual Terminal
- General guides on how to use Pinwheel
- We recommend setting the customer Phone Number field to mandatory within Shopify.
- This will help with chargeback disputes with your processor.