eCheck Plus Transaction Reconciliation

  • When an eCheck Plus transaction is sent to your bank, you will need to find out from the bank whether it is approved or declined
  • Once the information is known, Pinwheel will need to be updated accordingly
  • We will start by logging into the Pinwheel Portal at paybypinwheel.com
  • Navigate to the eCheck Plus section in the sidebar and select “Completed Batches

  • From here, you will see all of the transactions that can have their statuses updated with the “Update Status” button

  • Once we select “Update Status”, you will be asked for a Reference number and to select the status of “Processed” or “Rejected”

  • Once we click “Submit”, the status will be successfully updated