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General FAQs

Contacting Bankful Support

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived… Read More »Contacting Bankful Support

How to Close your Bankful Account

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If you want to close your account, this must be done in writing  Please email support@bankful.com  For security, you must use the email address that you started your account with.

Does Bankful Service My Region?

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What Regions does Bankful Service What regions can I process from? Bankful primarily services merchants domiciled within North America and Europe. We do have processing partners that would allow us to service other regions so long as processing volume is above the minimum threshold of… Read More »Does Bankful Service My Region?

Decline Reason Glossary

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The following information below will provide more information on specific decline reasons, which may vary from gateway to gateway. The transaction was declined by the processor – The customer’s bank is unwilling to accept the transaction. The reasons for this response can vary – the… Read More »Decline Reason Glossary

Understanding the Dashboard

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Login to Bankful https://paybybankful.com/ with the assigned username and password Click on Dashboard This will show your processing history in comparison to last year, processing volume each day of the week and hour of the day. You can place your mouse pointer on the graph… Read More »Understanding the Dashboard