How to Calculate Your Pinwheel Monthly Fees

Here is the simple formula to calculate your monthly fees. The monthly minimum fee will reduce with every sale each month and reset ever month Processing fees are calculated as follows: .0060 multiplied by total processing volume. $0.10 per transaction multiplied by total transactions ( approved and declined ) $50.00 monthly minimum Example  .0060 * Read More…

Using the Virtual Terminal

The Virtual terminal is designed to be used for manual payments when a transaction is not being processed through your Shopping cart.  Login to Pinwheel https://paybypinwheel.com/ with the assigned username and password. Click on Credit Cards, then click Virtual Terminal You must enter card details in all required fields which are marked with a red Read More…

How to Close your Pinwheel Account

If you want to close your account, this must be done in writing  Please email support@pinwheelpay.com  For security, you must use the email address that you started your account with.

Understanding the Dashboard

Login to Pinwheel https://paybypinwheel.com/ with the assigned username and password Click on Dashboard This will show your processing history in comparison to last year, processing volume each day of the week and hour of the day. You can place your mouse pointer on the graph lines to get exact data for the period on the Read More…

Project Overview

Project Overview Pinwheel Pay is a payment platform that facilitates merchants to accept payments with convenience. We have integrations with multiple eCommerce store providers, including Shopify and WiX, which merchants can leverage to increase their sales. We also have a fraud detection component to minimize rogue transactions, and safeguard merchants. We have multiple integrations with Read More…

Email Notifications to Account Admin

The pinwheel system is configured to send transaction notification to the email you supplied when you setup your account. If you need to change the email address where transaction notifications are being sent, please follow these easy steps:   Login to Pinwheel https://paybypinwheel.com/ with the assigned username and password Click on Settings and then Account Read More…

How Do I Search for a Transaction?

In this article we’re going to review how to use Pinwheel’s reporting system works. We’re going to help you find a transaction or report on a period. To access your Pinwheel Reports, simply login to  https://paybypinwheel.com/ Use the assigned username and password sent via email. The default screen is the transaction history, so you will Read More…

How Do I View My Pinwheel Monthly Invoices?

In this article, we will teach you how do view your monthly invoice. Log into your portal, use the credentials sent to you via email when you first started your account. Then click on the Invoices tab:   From here you will see all your invoices. If you click on the invoice ID, you can expand Read More…

Recurring Payments: Current Integrations

Pinwheel has full recurring payment capability on the following platforms: Shopify WooCommerce PrestaShop Square (Weebly) Limited Recurring Functionality: Wix (manual setup only) Coming Soon: Magento PrestaShop OpenCart BigCommerce 3d Cart Volusion We are always working to update and improve our products, and your feedback is greatly appreciated. If you don’t see your platform, please contact Read More…

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