eCheck Plus Transaction Reconciliation

When an eCheck Plus transaction is sent to your bank, you will need to find out from the bank whether it is approved or declined Once the information is known, Pinwheel will need to be updated accordingly We will start by logging into the Pinwheel Portal at paybypinwheel.com Navigate to the eCheck Plus section in Read More…

How to Attribute Traffic to Your Site Instead of Pinwheel

If you have noticed your traffic (acquisition) source coming from api.paybypinwheel.com and not your customers, you’ll simply need to exclude Pinwheel traffic to see the true source of where this traffic is coming from.   Log into your Google Analytics account and follow these steps to exclude Pinwheel and see the real source of your Read More…

Overview

Audience This document is intended to be used by the merchant’s technical staff. For any information not explained in this user guide, contact Client Services. Payment Service The Payment Service is designed to allow merchants to communicate and process online transactions with the payment gateway’s transaction processing system. The API serves as a bridge between Read More…

Crypto Addition For Wix

Getting Started Log in to your Wix store and click Settings.     Select Accept Payments       Click on “See More Payment Options”     Find Pinwheel from the list and click Connect     Insert your Pinwheel credentials that you created for your account. (Email and Password)     Click on Connect Read More…

Native Payment Page on Wix

Getting Started The process begins when we receive the activation email with our Pinwheel login credentials. Log in to your Wix store and click Settings.     Select Accept Payments.     Scroll to the bottom of the page and click See More Payment Options.     Select Pinwheel from the list of payment providers. Read More…

Walking a Merchant through the Hosted Payment Page

Teaching Merchants about their Hosted Payment Page We do have an article for Merchants to read on their own here, but it is better to walk them through it Pull up their Pinwheel Gateway lead in Atlas and click the shortcut to their Pinwheel Gateway After you sign in and are on their Pinwheel account, Read More…

Getting Started With 3D Cart (Shift4Shop)

Connecting 3D Cart and Pinwheel We will start by logging into your 3D Cart admin page From here, go to “Settings”> Payment Click on “+Add New” In the top right corner of the page Specify the payment gateway payment gateway parameters such as Country/State, Min/Max Order amount and Customer Group Once ready, click “+Add” Once Read More…

Hosted Payment Page on Wix

Getting Started The process begins when we receive the activation email with our Pinwheel login credentials. Log in to your Wix store and click Settings.     Select Accept Payments.     Scroll to the bottom of the page and click See More Payment Options.     Select Pinwheel from the list of payment providers. Read More…

Selling With Multiple Payment Types

Selling with Mutiple Solutions The Hosted Payment Page powered by Pinwheel allows selling with all payment types from the same page Sell with Credit Cards, eCheck, BitCoin and Apple pay from the same checkout When customers reach your checkout, they can choose what method works best for them The payment types are integrated all together, Read More…

Chargeback Alerts

Why do I need Chargeback Alerts? Chargebacks are forced transaction reversal initiated by a cardholder’s bank that can impact your agreement with a processing bank quickly, jeopardizing your merchant account. Chargebacks are typically issued through the USPS, delaying the notification process and leading to less time to solve the issue before the chargeback goes through. Read More…