Understanding the Dashboard

Login to Pinwheel https://paybypinwheel.com/ with the assigned username and password Click on Dashboard This will show your processing history in comparison to last year, processing volume each day of the week and hour of the day. You can place your mouse pointer on the graph lines to get exact data for the period on the Read More…

Getting Started On Shopify

This is a step-by-step tutorial on how to integrate Pinwheel for Shopify You will need a Username & Password for an active Pinwheel account to continue If you have not signed up for Pinwheel, please do so here Integrating Pinwheel For Shopify Login to Shopify In the bottom left, click Settings       Click Read More…

How to Customize Payment Page

How to Customize your Hosted Payment Page To customize the hosted payment page, start by logging into your Pinwheel dashboard at paybypinwheel.com Once logged in, go to the left column and select “Hosted Payment Page” Here, we can use the Editor Tool to easily customize the page with different colors, theme’s, links and your company Read More…

Activating eCheck Plus

Pinwheel offers a check imaging service where we give our merchants with US bank accounts the option to accept payments via check through your website. Your customer will simply input their bank account information for payment. We then create a physical check and deposit it, on your behalf to the bank account on file.   Read More…

The Basics of our Merchant Invoicing Feature

Easy Invoicing from Pinwheel Pinwheel Invoicing makes it simple to send professional, customized invoices. Pinwheel emails your customer a link to the invoice or you can supply a link in your own email. Your customer can then view the invoice details and securely pay with a credit card, debit card, eCheck Plus or with Bitcoin. Read More…

Switch From Legacy to the Shopify 2.0 App

This is a step-by-step tutorial on how to setup the Pinwheel Shopify 2.0 App You will need a Username & Password for an active Pinwheel account to continue Note: Our previous integration will be retired on 6/30/2022  If you have our Legacy App, we will go over how to deactivate it at the end Integrating Read More…

Finding Your Auth.net API ID & Transaction Key

API ID & Transaction Key Login at https://login.authorize.net/ Click Settings     Click API Credentials & Keys   Find your API Login ID here Now, click the circle beside New Transaction Key then click Submit You may already have a Transaction Key displayed here, if so, there is no need to generate a new one Read More…

Hosted Payment Page On Wix

There are three Pinwheel Payment options in Wix, this will help you locate the correct one   Getting Started Log in to your Wix store and click Settings.     Select Accept Payments.     Scroll to the bottom of the page and click See More Payment Options.     Select Pinwheel from the list Read More…

Native Payment Page On Wix

There are three Pinwheel Payment options in Wix, this will help you locate the correct one   Getting Started Log in to your Wix store and click Settings.     Select Accept Payments.     Scroll to the bottom of the page and click See More Payment Options.     Scroll to the bottom of Read More…

Chargeback Alerts

Chargebacks are a forced transaction reversal initiated by a cardholder’s bank that can impact your agreement with a processing bank You are typically alerted through USPS, delaying the notification process and leading to less time to solve the issue Chargeback Alerts ensure an electronic alert is issued when a bank is notified that a chargeback Read More…