Activating eCheck Plus

Pinwheel offers a check imaging service where we give our merchants with US bank accounts the option to accept payments via check through your website. Your customer will simply input their bank account information for payment. We then create a physical check and deposit it, on your behalf to the bank account on file.

Required Supporting Documents

  • Clear, color copy of a government issued Photo ID
  • Voided Check or Bank Letter
  • Business License/ Incorporation Documents

Activating Steps

You will activate the eCheck Plus service within your Pinwheel gateway portal.

Step 1: Click on “eCheck Plus” within the left sidebar.

Step 2: Click “Activate eCheck Plus.”

Step 3: You will indicate if you are located within the US or not.

*The “Close” button gives you the option to close out of the request for service. It will save the information you already completed until you logout of the portal. If you logout before completing, you will be required to re-enter all the information again.

Step 4: Regardless of the previous answer, you will be asked if you have a US bank account.

 

If no, you will receive a message stating the service is only available for US bank accounts. Unfortunately, you will not be allowed to proceed as this is only a US based service at this time.

If yes, you will click “Next” to proceed.

Step 5: You will fill in your personal information.

Step 6: You will input your bank details, including your bank’s address. Once all fields have been entered, you will click “Submit.”

You will then be taken to a screen with a reference number and message stating someone from our support team will be contacting you shortly. During this time, we will be reviewing all information and documents to ensure we have everything needed to prevent any delays once the service is started.

Customer Facing

Your customer will see the following screen at checkout. They will input their banking information and simply click “Pay” to complete the transaction.